Shipping & Returns

Shipping & Returns

Free shipping

Enjoy free standard shipping on orders over $35 USD.

Shipping origin

Orders ship from Toronto, Canada.

Processing and delivery time

Estimated delivery time is 15-20 business days. Delivery time can vary by destination, carrier, customs processing, and peak seasons.

Tracking

When tracking is available, the tracking number will be sent by email after the order ships.

Returns

For hygiene reasons, false eyelashes, press-on nails, and beauty accessories can only be returned if they are unopened, unused, and in their original packaging.

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at ub2storer001@gmail.com with your order number and clear photos.

Shipping fees are non-refundable unless the return is caused by our error.